Citadel Source are pleased to be working exclusively with a well-established professional services organisation to recruit a Credit Control Assistant into their growing finance team. This is an excellent opportunity for someone with finance, administration or credit control experience who is looking to build a long-term career within a supportive and collaborative environment.

The role

Working as part of an established finance team, you will play a key role in supporting the credit control function, ensuring outstanding balances are managed effectively while delivering excellent service to both internal and external stakeholders. This is a varied position combining credit control, administration and customer service responsibilities, offering excellent exposure across the wider finance function.

As a Credit Control Assistant, your responsibilities will include, but not be limited to:

• Managing and responding to credit control mailbox and telephone enquiries
• Managing instalment plans and ensuring payments are received in line with agreed arrangements
• Chasing outstanding small-value debts
• Processing client card payments in line with company procedures
• Producing and distributing regular credit control reports
• Completing new vendor setup forms
• Responding to invoice, statement and billing queries from clients and internal stakeholders
• Supporting fee earners and colleagues with finance-related requests
• Building strong relationships with clients and internal teams
• Maintaining accurate records and ensuring all activities are completed to a high standard
• Supporting compliance with internal policies, regulatory requirements, and finance procedures
• Assisting with ad-hoc finance and administration tasks as required

About you

You may already have experience within credit control or finance administration or be looking to develop your career within a finance environment. The successful candidate will be organised, proactive and customer-focused, with the confidence to communicate effectively with a range of stakeholders.

Role requirements:

• Experience working within a finance or office-based administration environment
• Strong administration and organisational skills
• Good understanding of a finance or accounts environment
• Strong attention to detail and accuracy
• Excellent written and verbal communication skills
• Confident user of Microsoft Office and finance systems
• Ability to prioritise workload and manage deadlines effectively
• Positive attitude with a willingness to learn and develop

What the client has to offer

• Opportunity to join a highly regarded professional services organisation
• Friendly and supportive team environment
• Strong training and development opportunities
• Varied role with exposure across finance and operations
• Long-term career progression potential
• Modern working environment and collaborative culture
• Comprehensive benefits package

Interested?

If you're looking for an opportunity to develop your finance or credit control career within a professional, supportive and people-focused organisation, we'd love to hear from you. Please contact Harry Harvey - harry@citadelsource.com at Citadel Source.