Citadel Source are delighted to be seeking a proactive and detail-oriented Credit Controller to join our client in the Bristol area. This is a fantastic opportunity for someone looking to develop their career in credit control within a fast-paced and supportive environment, with some customer service responsibilities included as part of the role.
About you
You will have strong attention to detail and excellent organisational skills, and you will be a confident communicator with a customer-focused approach. You will play a key role in managing the company's debtor ledger, ensuring timely payments, maintaining strong relationships with clients, and supporting the smooth operation of the credit control function.
As a Credit Controller, your role will include, but not be limited to:
• Monitor outstanding balances and follow up overdue accounts
• Contact customers regarding unpaid invoices and negotiate payment arrangements where required
• Collect payments and assist customers with setting up direct debits
• Resolve customer queries and account issues efficiently
• Provide professional support for customer account enquiries via phone and email
• Handle customer complaints and work towards successful resolutions
• Maintain and update customer account information accurately
• Process customer orders and support onboarding administration where required
• Assist with general accounts administration and data management
• Ensure data accuracy across systems and processes
What the client has to offer
• A salary of £27,000 - £32,000 per annum
• Hybrid working (following successful completion of probation)
• Parking on site
• A supportive team environment with opportunities for development
Sound like a good fit?
If you are interested in this position, please reach out to Harry Harvey - harry@citadelsource.com at Citadel Source.