Job Description

Citadel Source is supporting a well established client in the North Bristol area to appoint a Credit Controller to join a friendly team. Our client is looking for a someone who demonstrate exceptional communication skills and have a brilliant attention to detail.

About you

You will have a background in customer service and/or credit control, you will be assertive and be able to influence others with strong communication skills. Crucial requirements for this role include exceptional telephone manners, meeting monthly KPIs, and the ability to confidently handle customer enquiries. For the right individual this is a great opportunity to obtain further finance experience.

The Role

As a Credit Controller, your role will include but not limited to:

• Chasing due debts and verify ledger balances.
• To monitor and manage incoming queries and disputes.
• To review and allocate payments.
• Manage your own ledger with a monthly target of aged debt in mind.
• Build excellent relationships with internal and external stakeholders
• Query resolution via telephone and email
• When necessary, negotiating repayment plans with compassion for customers facing financial challenges

What the Client has to offer

• A salary level of £ 25,000 to £ 29,000
• Hybrid working policy (3 days per week for the right candidate).
• Parking on site 
• Great benefits

Sound like a good fit?

For more information on this exciting opportunity please apply or reach out to Anna Wozniak on Anna@citadelsource.com