Job Description
Citadel Source are proud to be partnering on an exclusive basis to recruit a Head of Operations, Procurement & Contracts for a values-led organisation based in the Bristol area. This is an excellent opportunity for an experienced leader to take responsibility for operations, procurement, contract management and facilities, within a complex organisation.
About the client
Our client is a well-established organisation committed to delivering high-quality services within a safe, compliant, and sustainable environment. As part of its continued development, the organisation is seeking a commercially focused leader to strengthen operations, procurement, supplier management and facilities functions while supporting wider organisational objectives.
About you
You will be an experienced leader with a background in operational services, procurement, contract management and facilities. You will have a strong understanding of governance, compliance, and supplier management, alongside the ability to lead teams, manage budgets and build effective stakeholder relationships. You will be commercially aware, solutions-focused, and comfortable operating at both a strategic and operational level.
The role
Reporting to the Chief Financial Officer, this role will provide leadership across operations, procurement, contracts and facilities. You will ensure support services are compliant, efficient, and aligned with organisational priorities, while overseeing supplier relationships and operational performance. Working closely with the senior leadership team, you will play a key role in driving continuous improvement, managing risk, and ensuring the effective use of organisational resources.
As the Head of Operations, Procurement & Contracts, your role will include but not be limited to:
- Leading operations, procurement, contract management and facilities functions
- Managing supplier contracts and procurement activity across operational services
- Driving value for money, efficiency improvements, and sustainable resource management
- Overseeing capital projects, refurbishments, and estate development programmes
- Supporting business continuity planning and major incident response
- Managing operational budgets and identifying cost-saving opportunities
- Developing performance reporting, metrics, and operational insights
- Leading and developing multidisciplinary teams
- Building effective relationships with internal and external stakeholders
What the client is looking for
- Senior leadership experience within operations, procurement, contracts and facilities
- Experience managing supplier contracts and external service providers
- Strong understanding of governance, compliance, and risk management
- Experience overseeing facilities and estate services
- Strong financial and budget management skills
- Experience leading service improvement initiatives
- Excellent communication and stakeholder management skills
- Strong people leadership and team development experience
Desirable experience
- Experience overseeing capital projects programmes
- Experience within a regulated environment
- Experience managing business continuity responses
What the client has to offer
- Circa £70,000 salary
- A senior leadership role with broad responsibility and influence
- The opportunity to shape operations, procurement, contract, and facilities functions
- A collaborative and values-driven working environment
- Long-term career development opportunities
- Wider benefits package
Interested?
For more information on this exciting opportunity, please apply or reach out to Oliver Price at Citadel Source.