Citadel Source are pleased to be partnering with a growing professional services business in Torquay that is looking to appoint a Payroll Assistant to join their expanding payroll team. This is a newly created position due to increased workload and continued growth across the firm's client portfolio. This is an excellent opportunity for a payroll professional looking to develop their career within a collaborative environment that embraces technology, continuous improvement and flexible working.

The role

Joining a well-established payroll team, you will be responsible for delivering accurate payroll services to a diverse portfolio of clients across a range of sectors. Working within the wider advisory function, you'll manage your own client relationships whilst collaborating closely with colleagues across payroll and the wider business.

This role would suit someone with payroll bureau, accountancy practice or outsourced payroll experience who enjoys working in a fast-paced client-focused environment.

As a Payroll Assistant, your role will include, but not be limited to:

• Processing a portfolio of client payrolls accurately and within agreed deadlines
• Managing between 30-50 client payrolls of varying size and complexity
• Processing predominantly monthly payrolls, with a small number of weekly payrolls
• Acting as a key point of contact for your assigned client portfolio
• Responding to payroll queries professionally and within agreed service levels
• Onboarding new payroll clients and ensuring data is transferred accurately
• Liaising with HMRC regarding payroll-related matters and employer payments
• Processing timesheets and payroll calculations for hourly-paid employees
• Supporting payrolls involving tips, overtime and variable pay arrangements
• Maintaining payroll records and ensuring compliance with payroll legislation
• Using payroll systems and technology to improve efficiency and delivery
• Identifying opportunities to streamline processes and enhance client service
• Working closely with colleagues across payroll, advisory and other internal teams
• Supporting month-end payroll periods and peak processing deadlines

About you

You will be an organised and detail-oriented payroll professional who enjoys building client relationships and delivering a high standard of service. You'll be comfortable managing multiple priorities, working independently and embracing new technology and systems.

What the client is looking for

• Previous payroll experience gained within a payroll bureau, accountancy practice or outsourced payroll environment
• Excellent attention to detail and numerical accuracy
• Strong communication and client relationship management skills
• Good organisational and time management skills
• Strong Microsoft Excel skills, including Pivot Tables, SUMIFS and data manipulation
• Confident using payroll systems and finance technology

What the client has to offer

• Salary up to £30,000
• Annual salary reviews
• Hybrid working arrangement after probation (3 days in the office, 2 days from home)
• Free on-site parking
• Ongoing training and development opportunities
• Further benefits package available upon application

Interested?

If you're looking to join a growing payroll team where you'll have ownership of your own client portfolio, exposure to a variety of businesses and genuine opportunities for development, we'd love to hear from you. Please contact Harry Harvey - harry@citadelsource.com at Citadel Source.